Season 2, Episode 2 The Power and Potential of Customer Feedback

Show notes

In today's insurance marketplace, there’s incredible power and potential behind customer feedback. Insurers that analyze client insights and perspectives can drive significant change and facilitate world-class customer experience for their constituents. Listen in as host Janet Sachs, Sapiens North America Senior Marketing Writer and Tara Kelly, President and CEO of SPLICE Software, unpack how insurers can implement customer engagement best practices to measure impact and ultimately develop a customer-centric organization.

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