All episodes

Driving Successful Claims Digitalization in Insurance

Driving Successful Claims Digitalization in Insurance

17m 24s

Insurance claims digitization is much more than implementing new technology -- it's delivering superior experiences for adjusters, agents, and policyholders. Yet today’s insurers face significant hurdles in this journey, from complex system integrations to getting workforce buy-in. Listen to our latest podcast where guest Anupam Malhotra, Associate Director of Enterprise Sales at Whatfix, sits down with host Amanda Ingram, Sapiens’ P&C Product Strategy & Marketing Manager, to discuss these challenges and the full potential of claims digitalization.

From Core to More: MPL’s Diversification Journey

From Core to More: MPL’s Diversification Journey

15m 56s

The MPL industry has experienced a rocky past with serious affordability and availability issues, but is approaching the future with strategic diversification and growth. Tune in to our latest podcast to hear special guest Bill Burns, the MPL Association's Vice President, Research and Analytics and host Jiffy Thomas, Sapiens' Vice President, Head of MPL Practice, discuss the industry's previous setbacks and ongoing structural change efforts, from international expansion to assumed reinsurance, and more.

Making Sense of P&C System Modernization

Making Sense of P&C System Modernization

17m 34s

In today's fast-paced P&C insurance industry, carriers are trying to modernize their core systems with technology that delivers tangible value and evolves with business growth. How do they navigate this transformation journey while balancing technological advancement, operational efficiency, and enhanced customer experience? Special guest Laurie Von Dauber, Sapiens' Pre-Sales Engineer/Manager joins host Chris Daniel, Sapiens' Director, Solution Consulting and Pre-Sales, to break down what's behind core modernization in today's P&C market in our latest podcast.

Staying Ahead of Insurance Fraud in Times of Crisis

Staying Ahead of Insurance Fraud in Times of Crisis

15m 24s

As if natural disasters weren't devastating enough, catastrophic events like floods and fires create perfect opportunities for fraudsters to exploit insurers scrambling to process claims quickly. Their deceptive practices not only damage insurers' financial stability but also erode the trust between insurers and policyholders -- the very cornerstone of the insurance industry. In this week's podcast, special guest Christian van Leeuwen, FRISS Chief Strategy Officer and Co-Founder joins host Dean Richardson, Sapiens Sales Director, to discuss what today's insurers can do to proactively detect and prevent fraud while maintaining a seamless claims process.

Unleashing the Power of AI with IBM Z

Unleashing the Power of AI with IBM Z

9m 44s

Sapiens benefits from working with a variety of future-focused companies that complement our offerings, in particular IBM, whose Z next system helps scale AI and our solutions for large organizations. Special guest Rosalind Radcliffe, CTO of IBM's Z and LinuxONE ecosystems, joins Sapiens' Tal Sharon, President, Life & Pension EMEA and IPELS Divisions, to explain the power and innovation behind the Z next system, and how it consistently supports large transaction processing in our latest podcast.

 Weathering the Cost of Living Crisis Through Insurance

Weathering the Cost of Living Crisis Through Insurance

10m 22s

With the increased cost of living a constant fixture of today's news cycle, concerns abound about a possible looming recession. But a tailored insurance policy to guarantee financial security can provide long-term peace of mind and economic resiliency for consumers of all income levels. Special guest Stuart Hayman, Director, Insurance Practice at Sapiens joins host Laura Murray, Sapiens Marketing Manager in a discussion about weathering today's ongoing cost of living crisis with insurance in our latest podcast.

The Soft Fraud Problem: It’s Bigger Than You Think

The Soft Fraud Problem: It’s Bigger Than You Think

20m 5s

It's well known that fraud remains an ongoing issue in insurance. But soft fraud, namely submitting misinformation to obtain a lower premium or larger payout, has become an increasingly costly problem for today's carriers. Special guest Woody Klemmer, Head of Growth at ForMotiv, joins host Jason Kozlowski, Sapiens' Manager of New Business and Product Strategy, to discuss how technology can help detect soft fraud when users engage with digital insurance applications in our latest podcast.

Sapiens' AI Approach

Sapiens' AI Approach

19m 49s

What's the insurance industry's favorite two letters? It's 'AI,' as AI technology is transforming today's industry with efficiency, data-driven decision-making, and of course, enhanced customer experience. In turn, Sapiens' vision for AI is to embed it into our solutions so insurers can deliver tangible business value today and well into the future. Our latest podcast features host Hili Avi, Sapiens' Product Strategy & Marketing Director, in conversation with guest Gil Trotino, Sapiens' Director of Product Marketing, Cloud & Portfolio, about AI's fundamental shift in insurance operations, and Sapiens' own AI approach.

Life Insurance 2.0: Helping Families Navigate Life’s Toughest Moments

Life Insurance 2.0: Helping Families Navigate Life’s Toughest Moments

8m 28s

In the everyday business of life, life insurance is just another expense, much like rent/mortgage payments, utilities, and groceries. But life insurance companies can ideally do so much more than just provide coverage; they can also deliver emotional and practical support to families who are navigating the loss of a loved one. Special guest Ron Gura, Co-Founder & CEO of Empathy, joins host Calvin Zhai, Sapiens' Product Marketing Strategy Manager for Life & Annuities, to discuss this new service model of life insurance coverage in our latest podcast.