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What's the insurance industry's favorite two letters? It's 'AI,' as AI technology is transforming today's industry with efficiency, data-driven decision-making, and of course, enhanced customer experience. In turn, Sapiens' vision for AI is to embed it into our solutions so insurers can deliver tangible business value today and well into the future. Our latest podcast features host Hili Avi, Sapiens' Product Strategy & Marketing Director, in conversation with guest Gil Trotino, Sapiens' Director of Product Marketing, Cloud & Portfolio, about AI's fundamental shift in insurance operations, and Sapiens' own AI approach.

In the everyday business of life, life insurance is just another expense, much like rent/mortgage payments, utilities, and groceries. But life insurance companies can ideally do so much more than just provide coverage; they can also deliver emotional and practical support to families who are navigating the loss of a loved one. Special guest Ron Gura, Co-Founder & CEO of Empathy, joins host Calvin Zhai, Sapiens' Product Marketing Strategy Manager for Life & Annuities, to discuss this new service model of life insurance coverage in our latest podcast.

Geocoding -- what is it? Insurers use this location intelligence technology to ask "where is it" to gather, verify, and validate address information for more accurate underwriting. In our latest podcast, Berk Charlton, Chief Product Officer for Smarty, joins host Andy Labrot, Sapiens' VP of Product Management, to discuss why correct locational data is so critical to improve risk analysis and uncover growth opportunities in today's P&C insurance industry.

On the heels of every new year comes the inevitable flurry of predictions for the months ahead, and we're kicking off 2025 with our own list of what's in store for insurance and insurtech. Customer engagement, hyper-personalization, and how AI strategy will be the data strategy for many carriers this year are just some of the hot topics, so tune in as special guest Graham Gordon, Sapiens' Director of Product Strategy, unpacks these ideas with host Amanda Ingram, Sapiens’ P&C Product Strategy & Marketing Manager, in our latest podcast.

It's 2025, and online payment processing remains alive and well among today's consumers due to its convenience and security. But of the 96% of users with smartphones, only 65% have reported using a mobile app or browser to pay their bills. What accounts for the failure of policyholders to fully embrace online payment methods? And why have insurers failed to encourage greater digital payment adoption? Special guest Jim Vandanacker, Regional Sales Director at InvoiceCloud joins Andy Labrot, Sapiens' VP of Product Management, to discuss the state of online payment processing in today's insurance customer journey.

Of all the insurance and insurtech highlights of this year, the rise of generative AI (GenAI) has been the most compelling. As we look toward 2025, critical questions remain about GenAI's long-term viability, cost efficiency, and in particular, whether it can replace its human counterparts in claims review, underwriting, and more.  Special guest Alex Zukerman, Sapiens' Chief Strategy Officer joins host Pat Ryan to discuss what lies ahead for GenAI in 2025 in our latest podcast.

Despite the efficiency, automation, and customer engagement of today's digital insurance applications, there's a catch: the rise in risk as applicants use and carriers employ digital channels. But there are ways to mitigate exposure rather than eliminate the digital experience altogether. Woody Klemmer, Head of Growth at ForMotiv, joins Janet Sachs, Sapiens' Senior Marketing Writer, to explore the delicate balance of risk and reward behind the digital experience and potential solutions in our latest podcast.

Like so many of today's first-world populations, North America is aging. Life expectancies overall are increasing while fertility rates continue to drop. As North America grays, conversations about long-term care and living benefits will become all the more necessary. Our latest podcast features Ayanna Burns, Chief Transformation Officer at Continental General and host Christine Burke, Sapiens' Director of Life Marketing, in a discussion on the evolving needs of the living benefits landscape and Continental General's own efforts to modernize its long-term care insurance operations.

From biblical times to today, flood risk has been a recurring global problem, projected to surge due to the onset of climate change. Insurers are often called on to resolve post-flooding complexities, such as compensation, servicing, and remediation, but flood mapping and weather modeling technologies can help turn flood planning into flood prevention. Special guest Dr. Andrew Smith, COO & Co-Founder of Fathom, a climate risk intelligence firm recently acquired by Swiss Re, joins host Graham Gordon, Sapiens' Director of Product Strategy, to discuss the challenge of flood risk and its broader impact on communities and economies in our latest...