All episodes

We're witnessing the next step in the evolution of AI -- it's Agentic AI, and it's transforming insurtech by automatically adjusting premiums, identifying emerging risks, and making underwriting decisions, all with minimal human intervention. Sapiens Marketing Director Mark Sidlauskas sits down with Sapiens Decision CTO Denzil Wasson to break down the buzz behind Agentic AI, and how it's reshaping insurance operations in our latest podcast.

Of the many changes happening in today's insurance industry, one of the most striking is consumers' growing dependence on social media for financial information, with over 60% -- double the rate from 16 years ago -- spanning everyone from Baby Boomers to Gen Z'ers. This makes personalized, interactive digital experiences essential for reaching customers about the importance of life insurance. In our latest podcast, Sapiens' Director of Life Marketing Christine Burke sits down with Brian Steiner, Executive Director of nonprofit Life Happens, to explore how insurance companies can attract consumers and cut through the misinformation with the right blend of...

Electronic payment systems are suddenly everywhere -- PayPal, ACH, Apple Pay, and countless others. While many of these cashless payment offerings are fixtures for online and brick-and-mortar merchants, insurers are still playing catch-up when it comes to implementing these options. Sapiens' Life & Annuities Business Development Specialist Alex Presley and Paymentus' Vice President of Sales Rob Eberly sit down to discuss the historical barriers that have prevented insurers from modernizing their payment systems, and how they can overcome them to meet today's customer needs in our latest podcast.

For today's insurers, ecosystem partnerships have become essential as accelerating innovation makes in-house development unsustainable, while customers demand insurance applications that rival the intuitive experience of platforms like Google and Uber. Our latest podcast features host Larry Stern, Sapiens' Senior Vice President, Head of North American Sales and guest Paul Applegate, InvoiceCloud's VP of Alliances, who discuss their successful partnership that delivers a 40% increase in on-time payments and the growing need for strategic partnerships to enable successful core system transformations.

So many of today's consumers can provide a good working definition of insurance and its purpose, but when asked about reinsurance, blank stares ensue. Our latest podcast, featuring host Mark Sidlauskus, Sapiens' Marketing Director and guest Craig Robinson, Sapiens' VP of Reinsurance Business Development, covers the basics of reinsurance, including its purpose, how it relates to the greater insurance market, what challenges it faces due to inflation and economic volatility, and more. 

AI has been a game-changer for today's life insurers, from analyzing data sets, to creating personalized risk assessments, to developing more responsive, fair policies based on real-time data. So what's next for AI-powered life insurance? Host Jennifer Smith, Vice President of Product Strategy for Sapiens’ North American Life & Annuities division and return guest Dror Katsav, Co-founder and CEO of Atidot, discuss the new capabilities that AI can bring into the table, and how insurers and their agents can adapt them for a major competitive advantage in our latest episode.

What's one of the most popular words of today's insurers? It's agility -- namely, how the agility of AI-powered platforms can power through manual legacy systems and move operations at the speed that customers expect.

Insurance claims digitization is much more than implementing new technology -- it's delivering superior experiences for adjusters, agents, and policyholders. Yet today’s insurers face significant hurdles in this journey, from complex system integrations to getting workforce buy-in. Listen to our latest podcast where guest Anupam Malhotra, Associate Director of Enterprise Sales at Whatfix, sits down with host Amanda Ingram, Sapiens’ P&C Product Strategy & Marketing Manager, to discuss these challenges and the full potential of claims digitalization.

The MPL industry has experienced a rocky past with serious affordability and availability issues, but is approaching the future with strategic diversification and growth. Tune in to our latest podcast to hear special guest Bill Burns, the MPL Association's Vice President, Research and Analytics and host Jiffy Thomas, Sapiens' Vice President, Head of MPL Practice, discuss the industry's previous setbacks and ongoing structural change efforts, from international expansion to assumed reinsurance, and more.