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Today's mortgage industry is anything but business as usual, with dropping rates, rising applications, and the widespread adoption of AI which is transforming the underwriting process. In this week's podcast, Sapiens' Marketing Director Mark Sidlauskas is joined by Michael Kelleher, Founder of Adopt The Brand LLC and Justin Patterson, Sales Engineer, Sapiens Decision, to explore how new underwriting technology is increasing transparency and efficiency for greater customer experience and market share.

Anyone who works in insurance knows that the billing and payment experience is a critical touchpoint in the customer journey. Streamlined payment systems that maximize operational efficiency are often the simplest, most effective way of improving policyholders’ overall experience. That said, a next-generation payment system, rather than an entire system overhaul, can provide a quick win by successfully impacting customer retention, operational efficiencies, and time and cost savings. In this week's podcast, Jacqueline Guerrero, Senior Alliance Director at InvoiceCloud, joins Stephanie Lobeck, Product Manager of Sapiens' CoreSuite for Workers’ Compensation solution, for an in-depth discussion on the importance of the...

Most insurance consumers have their own purchasing requirements, preferences, and processes, often based on their generational cohort characteristics. But advanced technologies, particularly AI and predictive analytics that track and influence consumer behavior, can revolutionize the purchasing game. Stuart Hayman, Director of Sapiens’ Insurance practice, joins Amanda Ingram, Sapiens’ P&C Product Strategy & Marketing Manager, to examine what's behind today’s insurance consumers’ purchasing behavior, and how next-generation technology has become vital to attract, influence, and retain consumers for the long term.

There's no better way to inform a company's transformation initiatives than through customer feedback, and insurance companies are no different. Insurers who listen to and incorporate customer feedback can drive meaningful change and enhance the customer experience for long-term engagement and sustainable sales growth. Special, return guest Tara Kelly, SPLICE Software President and CEO joins host Janet Sachs, Sapiens’ Senior Marketing Writer, to discuss how customer feedback can serve as the catalyst for transformative change in insurance organizations in our latest podcast.

Insurtech has been revolutionized by advancements in AI technology, and in particular, Gen AI, which continues to transform underwriting, customer service, fraud detection, and more. The partnership between market leader Microsoft and groundbreaking AI R&D company, OpenAI, has helped bring innovative Generative AI models to market and supports greater research into how these technologies can benefit business and society. Special guest Ben Haklai, National Technology Officer for Microsoft, joins Sapiens Chief Strategy Officer, Alex Zukerman, to examine this important partnership and how it continues to move Generative AI and its applications forward in our latest podcast.

With the National Association of Insurance Commissioners' (NAIC) bond project well underway, insurers now have clearer guidelines on how to identify and define bonds for greater transparency to inform their accounting and investment strategies. Sapiens' Sharlea Taft, NAIC Liaison, joins Julie Kramer, Sapiens' Vice President of Financial & Compliance, for an in-depth discussion on the NAIC's mulityear bond project and how it will enable better risk management and adaptability to market fluctuations.

With the proliferation of Generative AI (Gen AI)-applied technologies such as chatbots, ChatGPT, and various cybersecurity tools, it's no surprise that Gen AI has made its way into the insurtech ecosystem. It is now a driving force behind natural language interfaces, decision making, and other innovations that are revolutionizing insurance solutions and cloud technology. Special guest Michael Schwartzman, Sr. Azure Specialist, Core & App Innovation at Microsoft, joins Michael Mirel, Director, Cloud Platform Engineering at Sapiens, to discuss the intricacies of cloud technologies within the context of Gen AI, and how some of Microsoft's products are supporting the expansion of...

The intersection of insurance and technology – insurtech – has resulted in a multitude of opportunities and successful start-ups, so many of which have been developed in Israel, the "start-up nation." Kobi Bendelak, CEO of InsurTech Israel, an insurtech accelerator, joins Eli Azoulay, Vice President of Business Growth at Sapiens, for a discussion on Israel's critical role in the rapid growth of insurtech technology, why it is such a fertile ground for innovation, and how Sapiens continues to play a part in the industry's remarkable expansion.

For today's life insurers, it's not just innovation that rules the day; speed to market for new products is critical to maintaining competitive advantage and relevancy in a rapidly changing market landscape. Those who can't keep up risk being left behind by competitors as well as loss of profits and market share. Jason Kozlowski, Manager of New Business and Product Strategy at Sapiens, joins Christine Burke, Sapiens' Marketing Director, in a deep dive on the importance of speed to market and how process efficiencies and solution automation can help insurers race to the top of today's life insurance marketplace.

With Sapiens' recently launched, next-generation, comprehensive AI-powered platform, customers benefit from the latest innovative technologies to make smarter business decisions and increase automation across all sectors. Sapiens' Gil Trotino, Director of Product Marketing, Cloud & Portfolio, joins host Pat Ryan, Marketing Director at Sapiens, to introduce the new platform and explain how its pioneering software leverages digital engagement, data intelligence, and increased operational efficiency to deliver greater value in today's fast-paced world of insurtech.